Who are Eterna?

Eterna Lighting supply utility lighting across the UK and Ireland. With 80 years of lighting industry experience we provide reliable, cost-effective lighting products with high levels of service and stock availability.

  • 80+ years supplying the lighting industry
  • Family owned financially robust business
  • Wide portfolio of products for commercial, domestic & industrial markets
  • Quality assurance from ISO9001, partner relationships and AQL testing
  • Comprehensive customer focussed LED warranty policy
  • Accredited member of LIA
  • We support customers on UK mainland from Wellingborough and Northern Ireland & Ireland customers from Dublin
  • Next day delivery and direct to site options (conditions apply)
  • Significant stocks in both UK and Ireland
  • Dedicated internal & external sales teams
  • Expertise & advice from the technical team
  • Specification sheets & IES files available for download
  • Continual flow of new products
  • Innovative marketing materials and collateral
  • Network of supporting distributors

STOCK AVAILABILITY & ORDER FULFILLMENT

Operating from our purpose built distribution centre in Wellingborough UK, we are well placed to serve customers nationwide. Our financial stability allows us to accommodate significant stocks in our large high bay warehouse and with efficient order fulfillment systems we are geared to provide excellent service levels.

We always have high levels of stock availability and most stock is available for next day delivery.

For more information about Collection click HERE

For more information about Delivery Carriage Charges click HERE

QUALITY STANDARDS

We continuously monitor our products and manufacturing processes to ensure that the highest standards are maintained for the Eterna brand.

Our factories carry out pre-shipment quality control checks throughout production and all finished goods received into our Wellingborough distribution centre are subject to a rigorous quality control process by our team of Quality Inspectors using AQL inspection levels.

To learn more about AQL please visit the website HERE

PRODUCT TESTING

All Eterna Lighting products are subject to the appropriate processes to ensure safety, quality and reliability. Products are tested to ensure optimum performance and compliance with British and European Standards, Directives and Regulations.

All products are CE marked to confirm compliance with the relevant EU Directives, including the Low Voltage Directive (LVD), Electromagnetic Compatibility (EMC) Directive, RoHS Directive and Ecodesign Directives.

A technical file is created for all products and reviewed routinely to maintain compliance and Declaration of Conformity certificates are available for all Eterna products. Relevant standards include those listed below.

  • EN 60598-1 – Luminaires – General requirements and tests
  • EN 60598-2-1 – Fixed general purpose luminaires
  • EN 60598-2-2 – Recessed luminaires
  • EN 60598-2-5 – Particular requirements for floodlights
  • EN 60598-2-22 – Luminaires for emergency lighting
  • EN 55015 – Electromagnetic compatibility for lighting – emissions
  • EN 61547 – Electromagnetic compatibility for lighting – immunity

LIGHTING INDUSTRY ASSOCIATION

The LIA is the leading authority on the lighting industry and related technologies in the UK. It plays a major part in the development of the British and European legislation. Our membership of the LIA allows us to stay fully informed with industry norms and standards and keep abreast of the latest trends and developments. Importantly it also helps us educate our technical team, so they can offer you the professional advice you need.

Lighting Industry Association
Member No. E35NN57PP

For more information on the LIA please visit their website HERE

ISO 9001

At Eterna we strive for constant improvement and all of our strategic management and operational procedures are designed to drive quality through everything we do. Our management systems are audited annually to the ISO 9001 Quality Management standard.

Quality Management System
EN ISO 9001:2015

Click HERE For The Eterna Quality Policy
Click HERE For The Eterna ISO Certificate

VALUE

With over 30 years’ experience importing lighting products from the Far East, we’re experts in sourcing the right product at the right price. Our long established partnerships and low overheads allow us to drive value through our supply chain. Our products have value built in with features & benefits often found on more expensive brands. With energy saving LED technology ever more affordable, wholesalers, contractors and end users can all benefit from real value for money, in a highly competitive market.

QUALITY

All Eterna products meet the latest relevant lighting and electrical standards. We continuously and rigorously monitor our suppliers to ensure that the highest standards are maintained for the Eterna Brand. Eterna management systems comply with ISO 9001. All production batches are subject to strict quality control process including AQL inspection levels. For your confidence as a user this is all backed by Eterna warranties. All of our energy efficient LED products come with 3 year or 5 year warranty options.

SERVICE

Eterna are committed to excellent levels of customer service. Our modern, purpose built distribution centre allows us to focus on high levels of stock availability, speedy accurate order fulfillment and flexible delivery options, including Next Day Delivery (Free on orders over £150 placed before 2pm).
Our record over the past 10 years speaks for itself and we are proud of our reputation for service. Our sales and customer service team ensure wholesalers, installers and end users all get the support they deserve.

RANGE

Whether you’re lighting a modest household project or a landmark building, the Eterna Lighting range offers a solution. Our website, Product Guides and informative Spec Sheets all enable easy product selection. With over 500 product lines covering domestic residential, commercial and public space applications, plus a continuous flow of new and innovative products on stream there’s always an Eterna product for the job. All Eterna products are listed on the Luckins trade database.

NEW PRODUCTS

Eterna continue to embrace the industry shift towards LED lighting solutions and it has never been easier to adopt LED lighting. LEDs use up to 90% less power than traditional incandescent light sources, offering significant reductions in energy costs, with the added benefits of reduced maintenance and ease of installation. Building on our industry experience, we continue to expand our portfolio of quality LED solutions for residential, commercial and public space installations.

EXPERTISE

With 80 years in the lighting business we have a deep understanding of the market and the needs of our customers. Our financial strength also means our warranties are meaningful. Our Sales, Customer Service, Technical experts are all focused on ensuring Eterna products offer quality, reliability, value for money, fitness for purpose, practicality and ease of installation. This means electrical wholesalers, specifiers, contractors and end users alike, can all choose Eterna with confidence.