Battery Replacement Service

LiFePO4 batteries come with a 5 year warranty

Like most competitors, we are unable to include batteries in extended warranties, but do feel it’s unfair & not environmentally friendly that good fittings become redundant due to the battery reaching the end of its life.

We would firstly suggest that you follow our maintenance guidance (see below) on emergency products to maximise battery life, but would also like to offer the reassurance of a battery replacement service to support our current emergency product offer – we will try to help with legacy products but cannot guarantee availability.

Please note that in the unlikely event your new fitting is supplied with a faulty battery, we will replace the battery free of charge subject to our terms and conditions.

WE ONLY RECOMMEND ETERNA REPLACEMENT BATTERIES WITH ETERNA EMERGENCY PRODUCTS

Code	Battery Description	Eterna Product Code
EB1	Ni-Cd 3.6V 1500mAh Stick Battery	Pre 2024: EML3MISO \| EML3NMISO \| EMLED3M \| EMLED3NM \| SEEMLED3M
EB2	Ni-Cd 3.6V 2000mAh Stick Battery	ELEGAN5EM3 \| LDLEM3 \| SELB4FTEM3 \| SELB5FTEM3 \| SELB5HOEM3 \| SELB6FTEM3 \| SELB6HOEM3 \| SELDLEM3
EB3	Ni-Cd 3.6V 6Ah Side-by-side Battery	LEDTWNSPOT \| SELTWNSPOT
EB4	Ni-Cd 3.6V 1500mAh Side-by-side Battery	EXIT3MLED \| EXIT3MLISO \| SEEXIT3ML \| LEDREM3 \| 2024 Onwards: EML3MISO \| EML3NMISO \| EMLED3M \| EMLED3NM
EB5	Ni-Cd 3.6V 4.5Ah Stick Battery	EBPM3 \| SEEBPM3 \| VECOBPACK \| VECOPANEM3
EB6	Ni-Cd 3.6V 1300mAh Stick Battery	SLIMBHEM3M
EB7	Ni-Mh 3.6V 2000mAh Side-by-side Battery	EBLSLIMM
EB8	Ni-Cd 3.6V 800mAh Side-by-side Battery	EXITMMO \| SESIGNLEM3 \| SIGNLEDEM3 \| SIGNEM3ISO
EB9	Ni-Cd 4.8V 600mAh Side-by-side Battery	LEDMDDEM3 \| LMDDEM3ISO \| SELMDDEM3
EB10/2	Ni-Cd 6V 2000mAh Side-by-Side Battery	WPLEDEM351 \| WPLEDEM352 \| WPLEDEM361 \| WPLEDEM362 \| WP51SDEM3 \| WP61SDEM3
EB11	Li-ion 3.2V 1500mAh Stick Battery	ALEM3BKEYE \| ALEM3BKFUL \| ALEM3BKGRI \| ALEM3WHEYE \| ALEM3WHFUL \| ALEM3WHGRI \| ALMF3BKEYE \| ALMF3BKFUL \| ALMF3BKGRI \| ALMF3WHEYE \| ALMF3WHFUL \| ALMF3WHGRI \| CFLWHEM3SC \| CHA18EM3 \| CHA18MW3 \| CHA18SDEM3 \| CIROPALEM3 \| CIROPALMW3 \| CIRPRISEM3 \| CIRPRISMW3 \| CO12EM3 \| CO12MW3 \| CO12SCEM3 \| CO12SCMW3 \| CO18EM3 \| CO18MW3 \| CSLEDCREM3 \| CSLEDWHEM3 \| KCIREM3 \| KCIRMW3 \| MSCSLCREM3 \| MSCSLWHEM3 \| MSLWHEM3SC \| SDCSLCREM3 \| SDCSLWHEM3 \| SDLEDCREM3 \| SDLEDWHEM3 \| SQOPALEM3 \| SQOPALMW3 \| SQPRISEM3 \| SQPRISMW3 \| OPCIREM3 \| OPCIRMW3 \| PRCIREM3 \| PRCIRMW3 \| OPSQEM3 \| OPSQMW3 \| PRSQEM3 \| PRSQMW3
EB12	Ni-Cd 3.6V 1500mAh Stick Battery	VECOBHEM3M \| VECOEM3M
EB13	Ni-Cd 3.6V 4000mAh Side-by-side Battery	VECOTWINSP
EB14	Ni-Cd 3.6V 1800mAh Stick Battery	DB3MLED
EB15	Ni-Cd 3.6V 2Ah 3-Linked Battery	SESMDLEM3
EB16	Ni-CAD 3.6V 4.5Ah Side by Side Battery	TSPOTLIP20
EB17	Li-Ion 3.2V 1500mAh Stick Battery	KEM3BULKLI \| VECOEXIT3M \| KEXIT3MLI
EB18	Li-Ion 3.2V 4500mAh Side-by-Side Battery	KTWINSPLI \| SETSPOT
EB19	Li-Ion 3.2V 1500mAh Stick Battery	LDLEM3LI \| SEMEM3 \| KEM3LIDL
EB20	Li-Ion 6.4V 1500mA Stick Battery	EBPM3LI \| KBATPLI \| KWPEM3SIN5 \| KWPEM3SIN6 \| KWPEM3TWI5 \| KWPEM3TWI6 \| WP41EM3 \| WP41MW3 \| WP51EM3 \| WP51MW3 \| WP52EM3 \| WP52MW3 \| WP61EM3 \| WP61MW3 WP62EM3 \| WP62MW3 \| BATL4FTEM3 \| BATL5FTEM3 \| BATL5HOEM3 \| BATL6FTEM3 \| BATL6HOEM3
EB21	Ni-Cd 3.6V 800mAh Stick Battery	VECOMEM3 \| VECOMEM3L \| KEM3ML
EB22	Li-Ion 3.2V 1000mAh Stick Battery	DLSTEM3
EB23	Li-Ion 3.2V 1000mAh Stick Battery	KEM3BULKLI
EB24	Li-Ion 3.2V 1000mAh Stick Battery	SEMEM3

IMPORTANT OPERATIONAL CHECKS TO KEEP YOUR FITTING WORKING:

Periodic testing should be carried out to ensure emergency lighting is operating correctly. For the period of the test, isolate the power supply by operation of a key switch, or other isolation device. At the end of the test, power should be restored and all indicator lamps checked.

DAILY: Visual inspection of the battery charge LED.
EACH MONTH: Isolate the power supply for a period sufficient to ensure that each lamp is illuminated. Endorse the test record form supplied.
ONCE EACH YEAR: Isolate the power supply and check that the light is still illuminated after 3 hours. Endorse the test record form.