Eterna Battery Replacement Service

Like most competitors, we are unable to include batteries in extended warranties, but do feel it’s unfair & not environmentally friendly that good fittings become redundant due to the battery reaching the end of its life.

We would firstly suggest that you follow our maintenance guidance (see below) on emergency products to maximise battery life, but would also like to offer the reassurance of a battery replacement service to support our current emergency product offer – we will try to help with legacy products but cannot guarantee availability.

Please note that in the unlikely event your new fitting is supplied with a faulty battery, we will replace the battery free of charge subject to our terms and conditions.

WE ONLY RECOMMEND ETERNA REPLACEMENT BATTERIES WITH ETERNA EMERGENCY PRODUCTS

Code Battery Description Eterna Product Code
EB1 Ni-Cd 3.6V 1500mAh Stick Battery EML3MISO EML3NMISO EMLED3M EMLED3NM SEEMLED3M
EB2 Ni-Cd 3.6V 2000mAh Stick Battery BATL4FTEM3 BATL5FTEM3 BATL5HOEM3 BATL6FTEM3 BATL6HOEM3 ELEGAN5EM3 LDLEM3 SELB4FTEM3 SELB5FTEM3 SELB5HOEM3 SELB6FTEM3 SELB6HOEM3 SELDLEM3
EB3 Ni-Cd 3.6V 6Ah Side-by-side Battery LEDTWNSPOT SELTWNSPOT
EB4 Ni-Cd 3.6V 1500mAh Side-by-side Battery EXIT3MLED EXIT3MLISO SEEXIT3ML LEDREM3
EB5 Ni-Cd 3.6V 4.5Ah Stick Battery EBPM3 SEEBPM3 VECOBPACK VECOPANEM3
EB6 Ni-Cd 3.6V 1300mAh Stick Battery SLIMBHEM3M
EB7 Ni-Mh 3.6V 2000mAh Side-by-side Battery EBLSLIMM
EB8 Ni-Cd 3.6V 800mAh Side-by-side Battery EXITMMO SESIGNLEM3 SIGNLEDEM3 SIGNEM3ISO
EB9 Ni-Cd 4.8V 600mAh Side-by-side Battery LEDMDDEM3 LMDDEM3ISO SELMDDEM3
EB10/2 Ni-Cd 6V 2000mAh Side-by-Side Battery KWPEM3SIN5 KWPEM3SIN6 KWPEM3TWI5 KWPEM3TWI6 WP41EM3 WP41MW3 WP51EM3 WP51MW3 WP51SDEM3 WP52EM3 WP52MW3 WP61EM3 WP61MW3 WP61SDEM3 WP62EM3 WP62MW3 WPLEDEM351 WPLEDEM352 WPLEDEM361 WPLEDEM362
EB11 Li-ion 3.2V 1500mAh Stick Battery ALEM3BKEYE ALEM3BKFUL ALEM3BKGRI ALEM3WHEYE ALEM3WHFUL ALEM3WHGRI ALMF3BKEYE ALMF3BKFUL ALMF3BKGRI ALMF3WHEYE ALMF3WHFUL ALMF3WHGRI CFLWHEM3SC CHA18EM3 CHA18MW3 CHA18SDEM3 CIROPALEM3 CIROPALMW3 CIRPRISEM3 CIRPRISMW3 CO12EM3 CO12MW3 CO12SCEM3 CO12SCMW3 CO18EM3 CO18MW3 CSLEDCREM3 CSLEDWHEM3 KCIREM3 KCIRMW3 MSCSLCREM3 MSCSLWHEM3 MSLWHEM3SC SDCSLCREM3 SDCSLWHEM3 SDLEDCREM3 SDLEDWHEM3 SQOPALEM3 SQOPALMW3 SQPRISEM3 SQPRISMW3
EB12 Ni-Cd 3.6V 1500mAh Stick Battery VECOBHEM3M VECOEM3M
EB13 Ni-Cd 3.6V 4000mAh Side-by-side Battery VECOTWINSP
EB14 Ni-Cd 3.6V 1800mAh Stick Battery
EB15 Ni-Cd 3.6V 2Ah 3-Linked Battery SESMDLEM3
EB16 Ni-CAD 3.6V 4.5Ah Side by Side Battery TSPOTLIP20
EB17 Li-Ion 3.2V 1500mAh Stick Battery KEM3BULKLI VECOEXIT3M
EB18 Li-Ion 3.2V 4500mAh Side-by-Side Battery
EB19 Li-Ion 3.2V 1500mAh Stick Battery LDLEM3LI SEMEM3
EB20 Li-Ion 6.4V 1500mAh Stick Battery EBPM3LI

IMPORTANT OPERATIONAL CHECKS TO KEEP YOUR FITTING WORKING:

Periodic testing should be carried out to ensure emergency lighting is operating correctly. For the period of the test, isolate the power supply by operation of a key switch, or other isolation device. At the end of the test, power should be restored and all indicator lamps checked.

  • DAILY: Visual inspection of the battery charge LED.
  • EACH MONTH: Isolate the power supply for a period sufficient to ensure that each lamp is illuminated. Endorse the test record form supplied.
  • ONCE EACH YEAR: Isolate the power supply and check that the light is still illuminated after 3 hours. Endorse the test record form.

BATTERY REPLACEMENT:

If after routine operation check, the lamp does not remain lit for the three hour period, a new battery pack may be required.

  1. Switch off the electricity at the mains, both switched and permanent supply.
  2. Allow batteries to fully discharge then reconnect to supply and allow to charge for 24 hours.
  3. Test again for 3 hours, if light does not remain lit change the battery pack.
  4. Check install guides for procedure on changing the battery.